* doll head, certificate card * Does not include makeup, eyes, wigs, costumes, shoes, accessories, etc.
NOTICE
**Only head parts are sold, not the main unit. didn't include eyes.
*Heads within 3 months of release, limited head are not included. *Brown, BRONCO
*pre-order items take 2-3 months based on business days.
*Makeup is not provided, and additional makeup is not possible.
*Wholesale discount not applicable
*ZUZU DELF includes only ear parts.
* This product can be purchased up to 5 units per person.Not eligible for winter events. *pre-order item, so it is impossible to cancel after payment confirmation.Please place an order carefully.
1. PayPal (lutsdoll.co.ltd@hotmail.com)
2. Credit card (PG:Eximbay)
3. bank transfer (Please send Bank transfer fee 30USD together)
* The payment for order is confirmed once a day, in 10:00~11:00 a.m. of business day.
* It takes 1~2 business days to confirm your payment using PayPal. Bank transaction takes 1~2 weeks. Credit card payment is confirmed immediately.
* When the payment is confirmed safely, the order status would be 'Payment confirmed - order in process'.
* Payment should be sent within 7 days since order is made (including holiday), unless the order is automatically canceled.
Shipping Information
Shipping Method : Parcel Service
Shipping Area : Worldwide
Shipping Costs : International Shipping Fee
Shipping time : 5 - 14 days
Shipping Information :
Returns & Exchanges
If you have any problem on our product, please contact us through Q&A board immediately.
You MUST contact us WITHIN 5 DAYS since you receive item. (Based on EMS Tracking arrival date)
If there is shipping accident / product defect, free exchange & return can be offered. Otherwise, return / exchange cost can be charged.
On detail of our return and exchange policy, please refer to our GUIDE
1. Item return & exchange policy (Click!)
2. Damaged item return & exchange policy (Click!)