* Benji type (WHITE/BOY, GIRL) Photos
* Wigs, costumes, and accessories are not included.
* This product is not a toy for play. Children under the age of 15 are not allowed to use it.
* It takes about 50 ~ 60 business days to make the product.
It takes 2 weeks to add makeup.
Makeup (Girl/Boy)
*The picture is normal skin. The same makeup goes into the white skin.
Since it is manual makeup, there may be some differences between individuals.
*Makeup can only be selected from the two basic makeups above.
You can not change the shape of your mouth and eyeline.
a pair of eyes colors are random.
(You can not choose the color)
1. We don't remove the putting line. This is not a defect so cannot be a reason for exchange or refund.
2. When piercing a tension hole, it is pierced close to the outside and reflected (mainly visible in the normal).
3. urethane injection mark
* Depending on the monitor, the color may look different from the actual color.
* If a strong force is applied to the product, it may be damaged. Please be careful.
* We don't treat spots, stains, or bubbles in areas that are hard to see as defective. It cannot be a reason for exchange or refund.
* It is a product that is custom-made after checking the deposit, so exchanges and refunds due to change of mind, and exchanges or returns due to buyer carelessness are not possible.
* Eye precautions: There may be small stains and scratches on the white base. Defects in invisible areas when wearing eyeballs are not treated as defective.
1. PayPal (lutsdoll.co.ltd@hotmail.com)
2. Credit card (PG:Eximbay)
3. bank transfer (Please send Bank transfer fee 30USD together)
* The payment for order is confirmed once a day, in 10:00~11:00 a.m. of business day.
* It takes 1~2 business days to confirm your payment using PayPal. Bank transaction takes 1~2 weeks. Credit card payment is confirmed immediately.
* When the payment is confirmed safely, the order status would be 'Payment confirmed - order in process'.
* Payment should be sent within 7 days since order is made (including holiday), unless the order is automatically canceled.
Shipping Information
Shipping Method : Parcel Service
Shipping Area : Worldwide
Shipping Costs : International Shipping Fee
Shipping time : 5 - 14 days
Shipping Information :
Returns & Exchanges
If you have any problem on our product, please contact us through Q&A board immediately.
You MUST contact us WITHIN 5 DAYS since you receive item. (Based on EMS Tracking arrival date)
If there is shipping accident / product defect, free exchange & return can be offered. Otherwise, return / exchange cost can be charged.
On detail of our return and exchange policy, please refer to our GUIDE
1. Item return & exchange policy (Click!)
2. Damaged item return & exchange policy (Click!)