* Delivery will normally take 40 ~ 50 business days to send your package.
++ Note ++
▪ It takes about 5-6 weeks (excluding weekends and holidays) to arrive after payment is confirmed. ▪ The wig, eyes, costume, and body image are not included in the basic configuration. ▪ Depending on the monitor, the image may look different.
1. PayPal (lutsdoll.co.ltd@hotmail.com) 2. Credit card (PG:Eximbay) 3. bank transfer (Please send Bank transfer fee 30USD together) * The payment for order is confirmed once a day, in 10:00~11:00 a.m. of business day. * It takes 1~2 business days to confirm your payment using PayPal. Bank transaction takes 1~2 weeks. Credit card payment is confirmed immediately. * When the payment is confirmed safely, the order status would be 'Payment confirmed - order in process'. * Payment should be sent within 7 days since order is made (including holiday), unless the order is automatically canceled.
Shipping Information
Shipping Method : Parcel Service
Shipping Area : Worldwide
Shipping Costs : International Shipping Fee
Shipping time : 5 - 14 days
Shipping Information :
Returns & Exchanges
If you have any problem on our product, please contact us through Q&A board immediately. You MUST contact us WITHIN 5 DAYS since you receive item. (Based on EMS Tracking arrival date) If there is shipping accident / product defect, free exchange & return can be offered. Otherwise, return / exchange cost can be charged. On detail of our return and exchange policy, please refer to our GUIDE 1. Item return & exchange policy (Click!) 2. Damaged item return & exchange policy (Click!)