* Designed, sculpted by LUTS ORIGINAL CREATORS TEAM. * Manufactured to be sold ONLY by LUTS
- PLEASE CHECK ...
* This is pre-order doll so that it is impossible to cancel or change order after confirm payment.
* If there happens shipping damage or shipping mistake of wrong item, please contact us through Q&A board immediately. ^^ We will deal with your problem as soon as we can.
The accident must be reported within 7 days since the package is arrived. Customed doll (makeup, sanding or any kinds of change of doll shape) by customer can not be returned.
* It is impossible to change doll's parts which is not offered as option.
* COLOR on webpage could be slightly different from real color depending on monitor or PC setting.
Zuzu Delf VELOSnow Witch ver. Limited
"Santa Claus LIO, I could hear your reindeers' bells are ringing... Thank you for your service as always. "
[NOTE]
* Limited Edition, first released only 30 for World wide * First release date: The 18th November 2009, 13:00 p.m.
* For the first 10 customers who order SNOW WITCH VELO offer we 'SPECIAL ITEM - SNOW FLAKE'. * Second Release amount can be adjust or canceled depending on material and fabric supply circumstance.
* ZUZU Delf VELO's ears can be separated from the head using magnet attachment.
[Includes]
* Assembled Zuzu Delf VELO (White Skin) * Luts Box for Zuzu Delf with two blankets * EYES: Glass eyes16mm L.G- Sky Blue * CLOTHES: Onepiece dress, Shawl, Tiara (3 items) * ACCESSORIES: White wig (1 item) * For the first 10 customers : SNOW FLAKE
1. PayPal (lutsdoll.co.ltd@hotmail.com)
2. Credit card (PG:Eximbay)
3. bank transfer (Please send Bank transfer fee 30USD together)
* The payment for order is confirmed once a day, in 10:00~11:00 a.m. of business day.
* It takes 1~2 business days to confirm your payment using PayPal. Bank transaction takes 1~2 weeks. Credit card payment is confirmed immediately.
* When the payment is confirmed safely, the order status would be 'Payment confirmed - order in process'.
* Payment should be sent within 7 days since order is made (including holiday), unless the order is automatically canceled.
Shipping Information
Shipping Method : Parcel Service
Shipping Area : Worldwide
Shipping Costs : International Shipping Fee
Shipping time : 5 - 14 days
Shipping Information :
Returns & Exchanges
If you have any problem on our product, please contact us through Q&A board immediately.
You MUST contact us WITHIN 5 DAYS since you receive item. (Based on EMS Tracking arrival date)
If there is shipping accident / product defect, free exchange & return can be offered. Otherwise, return / exchange cost can be charged.
On detail of our return and exchange policy, please refer to our GUIDE
1. Item return & exchange policy (Click!)
2. Damaged item return & exchange policy (Click!)